Choosing Your Treatment Our spa reservation department will help you plan the perfect spa experience based on your specific needs. Make sure to inform us of any medical issues or if you are pregnant.
Health Considerations Please notify our reservation department if you have high blood pressure, allergies, any physical ailments, special needs, or if you are pregnant. All of this information can also be completed on your Client Information sheet upon arrival at the spa.
Cellular Phones All cellular phones must be turned off upon entering the spa. Shh... entering the quiet zone.
Arrival We suggest that you arrive a minimum of 10-15 minutes before your appointment(s). This allows time to sign in, fill out any paperwork, as well as change into your robe. Arriving late will simply limit the time of your treatment. Your treatment will end on time so the next guest will not be delayed. The full value of your treatment will be applied. Take advantage of our quiet room and arrive 30-34 minutes in advance in order to have some extra relaxation time!
What to Wear Most body treatments and massages are enjoyed without clothing; however, please wear what is comfortable for you. During all treatments, the body is fully draped except for the area that is being worked on at the time. All clients will be given a locker to store their personal items, as well as a robe to wear while within the spa.
Shaving Shaving is not recommended immediately before your appointment. For waxing treatments, allow 3 weeks’ worth of hair growth before your scheduled appointment.
Cancellation We kindly request that cancellations or changes to appointments be made at least 24 hours in advance. A credit card may be necessary to reserve multiple appointments.
Payment and Gratuity We accept Mastercard, Visa and Discover credit cards as well as cash and check. Typical spa gratuity is 15%; however, any gratuity is greatly appreciated.
Gift Certificates Gift Certificates may be purchased for any service or dollar amount. You may order one over the phone to be picked up or mailed, or you may stop by the spa to purchase one.